Australian Performance Distributors (APD) is committed to providing quality services to you, and this policy outlines our ongoing obligations to you in respect of how we manage your personal information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure, and dispose of your personal information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.
What is Personal Information and Why Do We Collect It?
Personal information is information or an opinion that identifies an individual. Examples of personal information we may collect include names, addresses, email addresses, and telephone and facsimile numbers.
This information may be obtained in various ways, including via email, through our websites (www.australianperformancedistributors.com.au, www.powerflexaustralia.com.au, www.do88.com.au), from your website, or from third parties. We do not guarantee the privacy practices or content of any third-party websites.
We collect your personal information for the primary purpose of providing our services to you, delivering information to clients, and conducting marketing activities. We may also use your personal information for secondary purposes closely related to the primary purpose, where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing or marketing lists at any time by contacting us in writing.
When we collect personal information, we will, where appropriate and possible, explain why we are collecting the information and how we plan to use it.
Third Parties
Where reasonable and practicable to do so, we will collect your personal information only from you. However, in some circumstances we may receive information from third parties. In such cases, we will take reasonable steps to ensure you are aware of the information provided to us.
How Do We Use Your Personal Information?
We may use your personal information for purposes connected to our business functions and activities, including:
- Providing you with information or services you request from us;
- Delivering a more personalised experience and service offering;
- Improving the quality of our services;
- Conducting internal administrative functions;
- Conducting marketing and research activities.
Disclosure of Personal Information
We may disclose your personal information to third parties in accordance with this policy, in circumstances where you would reasonably expect us to disclose such information. For example:
- To third-party service providers;
- Where required or authorised by law..
Security of Personal Information
Your personal information is stored in a manner that reasonably protects it from misuse, loss, and unauthorised access, modification, or disclosure.
We will not retain your personal information for longer than necessary. In most cases, this means we will keep it only for the duration of your relationship with us, unless we are legally required to retain it (e.g., for record-keeping obligations).
Cookies
The APD websites uses cookies. A cookie is a small file of letters and numbers that is stored on your device (if permitted) to distinguish you from other users of our website. This helps us improve your experience and the functionality of the site.
We do not use cookies to personally identify you. If you prefer not to use cookies, you can adjust your internet browser settings to block or delete them. Please note that disabling cookies may affect your browsing experience and the website’s functionality.
Access to Your Personal Information
You may access the personal information we hold about you, and you may request corrections, subject to certain exceptions. To access your information, please contact us in writing.
To protect your privacy, we may require identification before releasing any requested information.
Maintaining the Quality of Your Personal Information
It is important to us that your personal information is accurate, complete, and up to date. We will take reasonable steps to ensure this. If you find that our records are inaccurate or outdated, please notify us as soon as possible so we can update them accordingly.
Policy Updates
This Privacy Policy may change from time to time and will be made available on our website.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy please contact us at: sales@apd.net.au.